If you are a user of CapCut, the video editing app, then there are possible chances that you might face some difficulties while using the app. The Android users have reported that while they are using the CapCut app, often they encounter certain difficulties that they find hard to solve and that interrupt their smooth editing processes. If you are also facing some issues while using the CapCut app and do not know how to resolve them, then this article has got you covered.
All the possible problems that might be faced by the users of the video editing app are listed below and their solutions for Android users are discussed in detail so that you can fix the problem and begin to edit your videos as smoothly as you want to without any disturbances and complications.
Fortunately, solving the problems and issues of the CapCut app is relatively straightforward. It is extremely easy and simple to fix the bugs of the CapCut app without any complicated procedures. One can follow simple steps and fix the bugs of the CapCut app and make it work properly like before.
Reasons for Malfunctioning of Capcut App
There can be several reasons why your CapCut app is not working. Some of them are related to your app or some of them can be due to the internet connections. These issues can either be:
Server Overload
As the CapCut app is free to use and available for all users to edit their videos, it is also an easy-to-use app that is why its popularity is increasing day by day and there are almost over 500 million users of this app now. For this very reason, it sometimes becomes overloaded with all the users using it and it might stop working for a while.
Internet Problems
CapCut requires a good internet connection to download the filters and the templates from the app. Having a bad or troubled internet connection might make the CapCut app not work properly or at all.
Using An Old Version
The developers of the CapCut app keep adding new and innovative updates to the app according to the things that are trendy at the current moment. And the updates are available for the CapCut app as soon as it is updated. One of the major reasons why your app is not working can be due to the old version or the updated version of the app being used.
Login Errors
Another problem that might occur is the login errors. This restricts you from accessing the CapCut app at all. It is due to the reason that you are typing in the wrong credentials or your CapCut account is not being connected to any of your other; Facebook or Google accounts.
Unsupported Device
CapCut has certain requirements regarding the device that is being used and if those requirements are not fulfilled the CapCut app does not work properly. This could be the reason why your app is not working, your device must not be capable of supporting the CapCut app.
Black Screen
Sometimes the users of the CapCut app complain about having a black screen when they launch their CapCut app. This is more common in the first-time users. This can be due to all the other apps that are running and working in the background. This makes the device overworked and some apps stop working.
How to fix the issues/problems in the Capcut App?
The CapCut issues can easily be fixed by following a few simple steps because the problems that occur in the CapCut app are only due to technical issues and they do not require any time-consuming work to fix them. They can be done in a simple and straightforward way.
Fix Server Overload
The server overload cannot be directly fixed by the users because they cannot reduce the number of users of the app. What one can do is close the app and open back after some time. Doing this helps to launch the app and allows access to the app easily.
Fix Connectivity Problems
To fix the internet problems you first need to check if your mobile is connected to a suitable Wi-Fi connection or mobile data. Make sure that there is no “!” sign next to the Wi-Fi icon on the top of your device in the notification bar. This can also be done by checking if the other apps; Google and YouTube etc. are working properly. Because otherwise, this will be a problem of the CapCut in particular.
If the internet is not working properly try to reconnect your device’s internet by scrolling down the notification bar switching off the Wi-Fi button and switching back on. If this does not work then restart your Internet device and try again.
If you are using mobile data, then this could be due to a bad network or it could either be because your MBs are ended and you need to renew your data.
Update the CapCut App
To get rid of the older version of the app you can update the app easily to be able to use the new and updated version of the app. To fix this problem you should check for the new updates of the app and to get a new version of the app if the updates are available. This can easily be done by following the steps that are given below.
- Go to the “Play Store” app.
- Search “CapCut” in the search bar.
- Look for the “update” button and click that.
- Wait for the app to update.
- Once updated, you can use the app smoothly.
Fix login Errors
Login errors occur when you are not using the correct credentials. To avoid this problem, try entering your credentials again and make them error-free. If this does not work, try accessing the app through your phone number, Enter your phone number, and the app will send an OTP to your mobile, Enter that OTP and login to the CapCut app.
If you are using another social network, like Facebook, Google, or Instagram, to sign into the CapCut app, then check if those social sites are working properly and are not lagging.
Use Other Device
CapCut has some minimum requirements for Android devices so that it can work properly. These requirements are:
- Operating System 5.0 (lollipop) or later
- 3 GB of RAM
- Sufficient storage
If your device does not fulfill this criteria then the CapCut app will not work properly. The easiest way to solve this issue is not to use the CapCut app on some other device that supports the app or update the OS version of your Android device.
Fix Black Screen
A black screen occurs when there are many apps running in the background. To fix this problem all you have to do is close all the apps in the recent option and those too which are running in the background. After doing this open the app again and it will probably work this time.
Clear Cache
One of the major reasons why the app might not be working is due to the uncleaned cache. To fix this problem all you have to do id to log out of the app and clear the cache of the app. Cache stores the data of the app, it might delete the stored settings of the CapCut app but your personal data will not be lost. Once you have cleared the data you can launch the app again and it will work smoothly this time.
Restart the Device
If any of the above-mentioned procedures do not work in fixing the problems of the CapCut app then you need to restart/reboot your device. Android devices, when used for a long period of time without rebooting, often stop or have trouble working. In this case, all you have to do is to long-press the power button and then select the “restart” option. Once the device restarts, you have to wait a few more seconds to get it to start working again. Then you can open the CapCut app again and it will now work properly.
Uninstall and Then ReInstall the CapCut App
Another way to fix the problems of the CapCut app is to uninstall it first and then reinstall the app. The data in your app will not be lost if you log in with the same email ID again. This will fix all the technical issues of the app.
Uninstall the CapCut App
- Long press the app icon on your device.
- The “Uninstall” option will pop up.
- Select the “uninstall” option.
- Select “OK”
- Wait for the app to uninstall
Reinstall the CapCut App
Once the app has been uninstalled, you have to install it again on your device to be able to use it without any problems. Install the app through these steps.
- Go to the “Play Store” app on your device.
- Search “CapCut” in the search bar.
- Click the “CapCut” app icon.
- Click on the “download” button.
- Wait for the app to install on your device.
- Once the installation process is completed, you can launch the app and start using it.
Final Words
The CapCut app is a very efficient video editing app that comes in handy when you have to give your videos some cool and amazing effects. However, the app might stop working at some points due to any of the above-mentioned issues. But in that case, you do not worry because you can find all the possible solutions in this article that will help you to get this app back at work. It is worth mentioning that our experts are available around the clock, and you can contact us anytime in case of any queries.
FAQs – Frequently Asked Questions
